Network defense

Almost all spam and email threats can be blocked before they reach the customer’s network – reducing risk, freeing up network bandwidth and easing mail server load.

Continuity

Customers can continue accessing, responding to, and sending email messages, even in the event of an on-premise mail server or network outage; mail is queued by the service, and customers can continue accessing or responding to those messages via the Eyemail control panel, even while their own mail server is off-line.

Zero-hour virus protection

Block new or emerging “zero hour” virus threats before those threats can be detected by traditional signature-based AV solutions.

Inbound spam filtering

Improve productivity of servers and employees by reducing the volume of junk mail getting through an existing anti-spam solution.

Outbound spam filtering

Prevent inappropriate messages or attachments from being sent from a customer’s network or from a specific user, thereby protecting the company’s reputation and alerting administrators as to the presence of any infected workstations or ‘zombie’ machines, so that those systems can be handled appropriately.

Directory harvest attack prevention

Defend against spammers who attempt to deliver messages to a large number of valid and invalid email addresses at your domain.

Intuitive web-based control panel

The customizable web-based control panel allows administrators and users to control the service, while providing access to quarantined messages as well as to queued mail in the event of an on-premise mail server failure.

Denial of service attack (DoS) prevention

Prevent email-based DoS attacks by limiting and controlling inbound SMTP traffic from one or more given source IP addresses.

Brandable at all touch points, including its web-based control panel

Distributors, partners or customers can consistently promote themselves to their user-base with an easily customizable GUI, which can reflect the desired URL, logo, and color scheme of that organization.

The branding extends beyond the web-based control panel to all end-user touch points, including customizable message digests, notifications, and other communications.

Hosted individual junk mail quarantines

The service can retain detected spam messages in the control panel outside of the company’s network, while allowing each user to access these messages at any time to check for any genuine mail that may have been caught by the spam filters.

Individual junk mail digests

Users can view a convenient, automatically emailed summary of detected spam messages, with a link next to each message to allow the user to identify and release from the quarantine any potential false positives.

The digest messages can be scheduled as infrequently as once per week or as frequently as three times per day.

Configurable user preferences

Administrators can set the spam filtering configuration for a given user, or can delegate the ability to do so to the individual users so that the service works for their specific needs.

Message logging and search

Determine the delivery status of an inbound or outbound message, via a message search tool that includes full delivery logs for all messages in the last 10 days.

Platform-neutral

Works with any operating system or mail infrastructure including Exchange, Lotus Domino, GroupWise, Zimbra, qmail, postfix, sendmail and any other SMTP server.